Thursday, August 28, 2008

That's customer service

In my last post I described my first experience with Soap Nuts. In it I mentioned off hand that the bottle had leaked.

When I got home today I found a package from Laundry Tree in which I found a note that read,
Sorry about the leaky Citrus Mist bottle! Hope it wasn't a huge mess in your mailbox?
Here's another sample bag to replace the messy one. If you try the shampoo trick, let me know what you think! -Lisa

Well Lisa, it wasn't a big deal at all, the bubble wrap lining of the padded envelope contained the small leak nicely, it just smelled really strong when I opened it. I do appreciate your concern. Also, the small bottle of Energy essential oil blend arrived perfectly intact and unleaked. Thank you.

I will now overcome my nervousness and act as a shampoo guinea pig. It certainly can't make my hair any worse (I hope). I'll get back to y'all in a few weeks on that.

The back of the bottle reads
Energy Blend: our fave smell ever.
Do with it what you will: add scent to your laundry (washed with soapnuts, natch), make your own cleaning solutions, or even stash it in your purse and sniff it when you need a boost.

Hmmmm, smelling salts.

Off to boil me some soap nuts ...


Dancing said...

How did they work as shampoo?

Sue said...

That's great she sent you a new pack. Can't wait to hear how it went.